Jean Coutu L'Île-Perrot
With over 20 years' experience in pharmacy management, Jonathan began his career at the age of 18, working for various banners before joining Jean Coutu. This background has enabled him to develop an in-depth understanding of the challenges and opportunities in the healthcare and retail sectors, with a particular focus on HR challenges such as employee retention & engagement.
Increase in punctuality among part-time employees
Personalization = retention
The primary goal for this branch is to uphold a robust and caring culture, coupled with appealing benefits to enhance staff retention and appeal. A key characteristic of this industry is the varied employee demographic, encompassing a range of ages, personal backgrounds, and employment types, including both full-time and part-time positions. It's crucial for a benefits program to acknowledge and smartly address these diverse aspects. This approach is vital not just for retaining staff, but also for motivating a shift in habits that promotes active employee engagement at the workplace.
How to increase employee punctuality?
Jonathan has strategically utilized Tedy in his mission to deliver the best possible employee experience. 'We faced a challenge: the lack of punctuality among our part-time team employees, a common issue in the retail sector. Our surveys indicate that Tedy is extremely well-received by our employees. Therefore, we leveraged this strong appeal to decrease employee tardiness by offering early access to Tedy as a reward. Instead of waiting for the standard probation period to access the platform, diligent employees could benefit sooner. This approach proved to be a successful strategy.
Tedy's impact
The anticipated access to Tedy approach proved to be an all-round success, with a 26% increase in employee punctuality among part-time employees. Using Tedy as an incentive not only offers personalized benefits, but also contributes to changing employee habits, helping to create stronger, more committed, and loyal teams.
Jonathan Carrier, Branch Manager, Jean Coutu L'Île-Perrot
Most popular categories among the team
Spa session
Hairstyling
Pedicure and manicure
Facial care
Hygienic products
Streaming platforms
Consoles, video games and online gaming services
Board games and role-playing
Sight test
Prescription glasses
Prescription contact lenses
Prescription sunglasses
Laser eye surgery